We’re proud to announce the expansion of our NDIS supports to include therapy-based services, with a strong focus on overall wellbeing.
Positive Behaviour Support (PBS) Services
At the heart of our Positive Behaviour Support (PBS) services is a simple belief: meaningful, lasting change happens when we understand the whole person – not just their behaviour.
Our approach is grounded in prevention, skill development, and uncovering the underlying causes of behaviour, rather than simply reacting in the moment. Using evidence-based practices backed by rigorous research, we design supports that are both scientifically sound and tailored to each individual’s unique needs.
We take a holistic, person-centred approach – considering not only behaviour, but also communication, relationships, trauma, disability, sensory needs, cultural context, and support systems. This ensures our strategies are practical, respectful, and truly effective in everyday life.
Our focus is on creating long-term, meaningful change.
We work alongside individuals, families, and support networks to build skills, confidence, and sustainable outcomes that continue well beyond our sessions.We believe people thrive when four essential areas are supported:
- Safety – feeling secure and understood
- Capability – building skills and independence
- Connection – fostering positive relationships
- Stability – creating consistency and support
Everything we do is underpinned by compassion, purpose, and a commitment to helping individuals live fulfilling, empowered lives.
Meet our Positive Behaviour Support Practitioners
Melanie Baster
Positive Behaviour Support Practitioner
I’m a person-centred and empathetic practitioner with over 10 years’ experience in the disability and community services sector, working across both client facing and leadership/management roles.
I have completed tertiary qualifications in psychology, counselling. and human resources, and have previously held registration with the Australian Counselling Association.
I’m passionate about supporting people in a way that feels respectful, empowering, and true to who they are.
It is a privilege to be part of someone’s journey: whether they’re at school, navigating adulthood, finding meaningful work. or exploring what independent living means for them. I’m committed to working alongside individuals to find strategies that truly fit their needs. values, and goals.
Sharon Cox
Positive Behaviour Support Practitioner
I’m a practitioner who values a holistic, compassionate, and personcentred approach. With 11 years of experience in education, I have supported young people with a wide range of abilities using personalised, evidence-informed strategies.
My practice is calm and grounded in understanding the function of behaviour, building on each person’s strengths, and creating proactive1 practical supports that enhance overall quality of life.
I work closely with families, support networks and services to ensure we develop consistent, achievable, and empowering plans. My goal is always to help individuals feel understood, connected and supported to thrive in their everyday environments.
Supporting others to grow, succeed, and live well is at the heart of my work and continues to be my greatest motivation.